StillRoll Support

Review similar shots, duplicates, screenshots and large videos. Nothing is removed until you confirm.

Get Support

Questions, bug reports or feedback? Email us and include your iPhone model and iOS version.

oxygrows@gmail.com
Open Mail App

How StillRoll works

  1. 1

    Scan

    StillRoll checks your library on your iPhone for duplicates, similar photos, screenshots and large videos.

  2. 2

    Review

    Open a category, compare photos side by side and pick what to keep. Favorites are never selected automatically.

  3. 3

    Remove

    Confirm your selection. iOS asks once more, then the items move to Recently Deleted in Photos.

Common questions

I removed something by mistake. Can I get it back?

Yes, for about 30 days. Open the Photos app, go to the Recently Deleted album, select the items and tap Recover. StillRoll itself cannot undo a removal.

Why hasn’t my iPhone storage changed after cleaning?

Removed items stay in Recently Deleted for about 30 days. With iCloud Photos and “Optimize iPhone Storage”, the space on your iPhone and in iCloud also updates on its own schedule. Sizes in StillRoll are estimates.

How does the free trial work?

Eligible new subscribers get a free trial (14 days, as shown in the app). You won’t be charged if you cancel at least 24 hours before the trial ends.

How do I cancel my subscription?

On your iPhone open Settings → your name → Subscriptions → StillRoll → Cancel Subscription. You can also tap Manage Subscription in StillRoll’s Settings. You keep access until the end of the current period.

I reinstalled the app or got a new iPhone.

Open StillRoll, go to Settings (or the subscription screen) and tap Restore Purchases while signed in with the same Apple Account you used to subscribe.

Are my photos uploaded anywhere?

No. All analysis happens on your iPhone. There is no account and your photos never leave your device.

StillRoll only shows some of my photos.

You may have given StillRoll Limited Access. You can add photos from the app, or allow full access in Settings → Privacy & Security → Photos → StillRoll.

Some photos stored in iCloud were skipped.

By default StillRoll only analyzes what is stored on your iPhone, so it never downloads your whole iCloud library. Turn on “Use iCloud previews” in StillRoll’s Settings to include them.

Are the “similar photos” exactly the same?

No. Similar photos are shots that look alike, such as bursts or retakes. Duplicates are compared in more detail. Always check a group before removing; StillRoll keeps at least one photo in each group by default.

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